I received my ZiZZO. On the box it said "I need to take it to the shop and get it checked in order to activate the warranty". Is that true? I thought it is fully assembled?

We place that language on the box for your safety. We want to make sure that the bikes are safe to ride once they have arrived to the end user. We designed the bike to be in tune when they arrive from the factory, but cannot guarantee their condition once they leave our warehouse due to various shipping conditions.

It is not necessary to bring the bike to a shop to perform the safety check. If you are comfortable checking over the bike prior to your first ride, that is sufficient to activate the warranty.

A great habit to perform is a pre-ride safety check before every ride. A basic look over before you ride can make sure your bike is in safe working order. 

1) Tires. Check tire pressure to make sure it is up to spec. Tire pressure can vary, depending on the tire. You can see the recommended tire pressure listed on the sidewall of the tire.

2) Brakes.  Make sure brakes are engaging, test stopping power. Reference pg 23 in your user manual 

3) Pedals.  Spin pedals and cranks, making sure they spin effortlessly. If folding, make sure they lock in place securely.

4) Saddle. Set saddle height. Ensure that saddle is secure, and quick release secure. 

5) Wheels. Spin the wheels to check for true (straightness) no wobbles, hops or rubbing on the brakes. 

6) Bars and Stem. Set angle and height of handlebar. Check handle bar is secure. 

7) Chain. Make sure it is snug, but not too tight or loose.

8) Derailleurs. Set barrel adjusters to precisely shift chain across all gears.  Reference pg 24 in the user manual

9) Axles. Tighten quick release by hand. Or tighten locknuts with 15mm wrench.

10) Frame locks. Make sure folding frame lock is secure with safety lock engaged. 

 * A basic tune-up is recommended at least once a year by a reputable bicycle shop*